Cancellation & Refund Policy

Please review our simple cancellation and refund terms before booking our services.

Introduction

At Shining Studio Weddings, we understand that plans can change. This policy explains our cancellation and refund terms for bookings. Please review these terms before cancelling your booking.

Cancellation Timeline & Refunds

Refunds depend on the booking terms and the time of cancellation. The booking/advance amount is non-refundable unless otherwise agreed in writing.

  • Once a booking is confirmed, the   advance/booking amount is non-refundable.
  • Cancellation after booking will not automatically qualify for a refund.
  • Any refund, if applicable, will be decided based on the booking terms agreed with the client.
  • Date changes may be possible depending on availability.
  • Refunds, where approved, will be processed within   7–10 business days.

How to Cancel

To cancel your booking:

  • Send your cancellation request via  email at gagantejas9@gmail.com or WhatsApp at +91-9877022247.
  • Include your name, booking details and event date.
  • Cancellation is effective upon receipt of email
  • Cancellation will be considered after the request is received and reviewed.

Rescheduling Your Event

Instead of cancelling, you may request to reschedule your event:

  • Rescheduling is subject to   photographer and team availability.
  • The new date must be mutually agreed upon.
  • Any rescheduling request should be made as early as possible.
  • Any applicable changes in package or additional costs will be discussed before confirming the new date.

Special Circumstances

In case of unexpected circumstances such as severe weather, natural disasters or other situations beyond our control:

  • We will try to   reschedule your event   based on availability.
  • If a photographer or team member becomes unavailable, we will try to arrange a   suitable replacement.
  • Any refund, if applicable, will be handled according to the agreed booking terms.
  • Supporting documents may be requested in certain circumstances.

Refund Processing

Important details about refund processing:

  • Approved refunds will be processed within   7–10 business days.
  • Refunds will generally be made through the   original payment method.
  • The actual processing time may vary depending on the payment provider or bank.
  • Any applicable refund will be processed according to the agreed booking terms.

Non-Refundable Situations

Please note that the booking/advance amount is generally non-refundable in the following situations:

  • Cancellation after booking without an agreed refund
  • Client cancellation due to a change of plans
  • No-show on the event date without prior notice
  • Any applicable booking or modification charges

Contact Us

For cancellation requests or any questions about this policy:

Email: gagantejas9@gmail.com

Phone: +91-9877022247

Address: SCO 1072-1073, TOP FLOOR, Sector 22B, Chandigarh, 160022

Last Modified: Jun 2026

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